Legal compliance is important to us every step of the way.
Protections in place for you
PRIVACY POLICY
Effective Date: June 10, 2026
This Privacy Policy describes how Courtney Buys Homes ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website CourtneyBuysHomes.com, or interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
1. INFORMATION WE COLLECT
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
Fill out a contact or inquiry form on our website
Request a quote, appointment, or consultation
Subscribe to our newsletter or marketing communications
Communicate with us by phone, email, or SMS
The personal information we collect may include:
Name
Email address
Phone number (including mobile number for SMS communications)
Mailing or service address
Any other information you choose to provide
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
IP address and general geographic location
Browser type and version
Operating system
Pages visited and time spent on those pages
Referring URLs
Device identifiers
This information is collected using cookies, web beacons, pixels, and similar tracking technologies. See the "Cookies" section below for more details.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
To provide, operate, and improve our services
To respond to your inquiries and fulfill service requests
To schedule and confirm appointments
To send you transactional communications, including appointment confirmations, reminders, and scheduling updates via SMS and/or email
To send promotional and marketing communications (where you have opted in)
To comply with applicable legal obligations
To detect, prevent, and address fraud or other harmful activity
To analyze website usage and improve user experience
3. SMS / TEXT MESSAGE COMMUNICATIONS
By providing your mobile phone number and opting in, you consent to receive SMS text messages from us. The following terms govern our SMS communications:
We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at courtney@courtneybuyshomes.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy: Privacy Policy
We do not sell, share, or rent your mobile phone number or SMS opt-in data to third parties or affiliates for marketing purposes.
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers
We may share your information with third-party vendors and service providers who perform services on our behalf, such as website hosting, analytics, customer relationship management (CRM), scheduling, payment processing, and marketing. These parties are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
Legal Requirements
We may disclose your information if required to do so by law, or in response to a valid subpoena, court order, or governmental request. We may also disclose information where we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience. Cookies are small data files placed on your device.
Types of cookies we may use:
Essential Cookies: Necessary for the website to function properly.
Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more information on managing cookies, visit www.allaboutcookies.org.
6. DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymize it.
7. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.
8. YOUR RIGHTS AND CHOICES
Federal Rights
Depending on applicable law, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email, or contact us directly.
Washington State Rights (My Health My Data Act & Washington Privacy Law)
Washington residents have specific rights under Washington state law, including the Washington My Health MY Data Act (effective March 31, 2024) and the Washington Privacy Act. If applicable, these rights may include:
The right to know what personal data (including health-related data) we collect, use, share, or sell.
The right to access, correct, and delete your personal data.
The right to opt out of the sale of personal data.
The right to opt out of targeted advertising.
The right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.
The right to obtain a copy of your personal data in a portable, readily usable format.
The right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to verifiable requests within 45 days, as required by Washington law. We may extend this period by an additional 45 days when reasonably necessary, provided we give you notice of the extension.
If we are unable to fulfill your request, we will inform you of the reasons and provide information about how to appeal our decision. You may also appeal our decision by contacting us in writing. If your appeal is denied, you may contact the Washington State Attorney General's office at https://www.atg.wa.gov.
9. CHILDREN'S PRIVACY
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it. If you believe we have collected information from a minor, please contact us immediately.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. DO NOT TRACK
Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT browser signals. We will update this policy if we adopt a DNT standard in the future.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Courtney Buys Homes
PO Box 40491
Bellevue, WA 98015
Phone: 425-542-3037
Email: courtney@courtneybuyshomes.com
Website: courtneybuyshomes.com
For SMS-related support specifically, you may also reply HELP to any SMS message you receive from us, or email courtney@courtneybuyshomes.com
Common Questions
You contacted me. How did you get my information?
I use your information to contact you about potentially selling your home. I'll stay in touch throughout the evaluation and transaction process, and if you're still considering but not ready to sell just yet, I may stay in touch periodically and check in to see if you need any help meeting your goals. If my message or call is unwanted, just say the word and I'll make sure not to bother you again.
What do you actually use my information for?
I get your information either from you providing it, or from public records available for homes in areas I'm particularly interested in.
Your path to the next chapter.
REAL HOMES.
REAL STORIES.
REAL OFFERS.